logologologologo
  • Insights
    • Tools
      • LENS
      • Implicit Behaviour
      • NeuroSuite
    • Custom Market & Product Research
  • Solutions
    • JUMP
    • Trunorth
    • Effort Assessment
    • Neuro Loyalty
    • Employee Engagement
    • Customer Journey Map
  • Healthcare
  • Case Studies
    • Friction in Banking
    • People Engagement in Auto
    • New Market Beer Launch
    • Reseller Loyalty for Agro
  • Who we are
    • About us
    • Partnership
    • Ethics
  • Knowledge
    • NeuroCX Accelerator
    • Blog
    • Press Room
    • Infographics
    • Videos
  • Contact us
  • Insights
    • Tools
      • LENS
      • Implicit Behaviour
      • NeuroSuite
    • Custom Market & Product Research
  • Solutions
    • JUMP
    • Trunorth
    • Effort Assessment
    • Neuro Loyalty
    • Employee Engagement
    • Customer Journey Map
  • Healthcare
  • Case Studies
    • Friction in Banking
    • People Engagement in Auto
    • New Market Beer Launch
    • Reseller Loyalty for Agro
  • Who we are
    • About us
    • Partnership
    • Ethics
  • Knowledge
    • NeuroCX Accelerator
    • Blog
    • Press Room
    • Infographics
    • Videos
  • Contact us

Business-Oriented Solutions

Using Neuro Powered Insights to Transform Businesses

Grounded in the cutting-edge work of consumer neuroscience and behavioral economics, our solutions answer current business challenges in a scalable and accessible manner. Our scientific approach encompasses decades of field research and it goes beyond theoretical models, diving straight into building frameworks that result in actionable insights tailored to specific industry and business contexts.

JUMP
Effort Assessment
Neuro Loyalty
Employee Engagement
Customer Journey Map

enhances your digital journeys

JUMP is an out-of-the-box solution that enhances your digital journeys – friction-free, contextual, high-velocity, using behavioural & emotion insights, behavioural journey design, action steps & implementation support.

About JUMP

Removing Customer Friction

Do you know how much friction and pain are you causing your customers?

Traditionally, the points of friction on a customer journey are identified by asking customers for their feedback, observing their engagement and mapping the customer journey etc. Now you can do that in record time, and more intuitively, with Effort Assessment Score (EAS). This tool measures the friction experienced by your customers at every level of interaction with your company, determines if improving it should be a priority or not and how it impacts your business, and finally, it delivers actionable recommendations to improve customer experience on key pain points.

About Effort Assessment

Increasing Customer Loyalty

A reliable and accurate method of determining which touch points, channels or experiences need to be improved, redesigned or just implemented differently, is ensured by cutting-edge neuroscience tools.

Take for example, a Neuro Loyalty Solution which makes use of them conjointly to extract meaningful and actionable customer insights that businesses can use right away.

ABOUT NEURO LOYALTY

Building Employee Engagement

With our neuroscience-powered People Engagement Solution you can start crafting and implementing personalized internal engagement strategies that rely on accurate, deep and unbiased employee insights. Buyer Brain’s 360° Methodology for People Insights, organizations will increase retention rates, create a pipeline for future leaders, empower middle management, create long-lasting feelings of attachment and belonging for employees, and improve their level of satisfaction and productivity.

Our solution also looks at the effort or pain that employees go through in order to achieve their daily tasks or long-terms professional goals within a company. This friction is usually the result of the organisational processes or steps that need to be taken, which can create a hostile working environment. But with our solution, we can diagnose fast and accurately.

ABOUT PEOPLE ENGAGEMENT

Customer Journey Mapping

Customer Journey Maps are a great way to visually depict the steps your customer goes through, while engaging with your company.

A customer journey map also gives the company an understanding of which are those touch points that enhance the experience and which are the ones that detract from the experience and thus the customer engagement.

ABOUT CUSTOMER JOURNEY MAP

Solutions you can trust

Improve your business outcomes using our neuro-powered approach!

Let's talk about you

EVENTS

  • Turn Pharma Challenges Into Opportunities: Neuroscience-based solutions, Online Event, September 23 2020
  • The Neuroscience of Effort - Why Customers Love it Easy, Dublin, June 11 2019
  • 12th Congress FMCG Market. Retail Industry Services, May 28-29 2019
  • Neuromarketing World Forum, Rome, March 13-15th 2019
  • The Neuroscience of Customer Effort & Why Effort Matters in Customer Service, London, January 24th 2019

Recent Posts

  • 5 Steps to Create a Frictionless & Differentiating Digital Customer Journey in the Pharma Industry.
  • Top 4 COVID-19 Enhanced Cognitive Biases That Drive Pharmaceutical Consumption Behavior
  • EAS Sludge Audits – An Engine of Opportunity

Proud Member of:

logo nmsba logo-cxpa

Technical Partners:

logo-aipss

Group Companies:

logo-terragni logo-lemon
Privacy Policy

Contact Details

Buyer Brain Ltd. Registered office: 16 Beaufort Court, Admirals Way, Canary Wharf, London E14 9XL, England
+44 7900 445722
ana@buyerbrain.com

© Buyer Brain Ltd 2020. All Rights Reserved

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties. You can find out more about which cookies we are using or switch them off in settings.

Buyer Brain
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

You can adjust all of your cookie settings by navigating the tabs on the left hand side.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Please enable Strictly Necessary Cookies first so that we can save your preferences!